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www.chuukaku.com

Katie Fraser's blog and website

I'm an academic librarian, working in the UK Higher Educational sector, supporting academics and students. Prior to this, I was a researcher, working with social and learning technologies.

My interests include the application of all kinds of technology, research support in libraries, learning spaces (my Librarianship dissertation studied an Information Commons project), evidence-based practice and the professional development of library and information workers.

You can find out more about more about me from the links to the left.



Information Commons dissertation presentations

September 12th, 2009

This was my first week at work at De Montfort: it’s been enjoyable, but as I’m still finding my feet, I’ll wait before blogging it. Instead I’m going to talk about an event I attended during the week. I presented the findings of my dissertation at a couple of events in CILASS, alongside my supervisor, and CILASS director, Professor Philippa Levy: one on Wednesday 9th to a group from UC&R Wales and one on Thursday 10th as part of the SRHE Student Experience Network. I’ll talk about the SRHE event as I was able to stay the whole day and see the other sessions.

The day started with a talk from Kath O’Donovan, Associate Director of Library Services at Sheffield. She talked a little bit about the background to the IC project – a lot of which was familiar from my interviews with staff – and gave a good introduction to the IC.

Kath was followed by a presentation by Krishan Mistry about his IC-related video IC Girls. It’s worth following the link to see this playful take on the IC. I must admit, I have always found the video / song lacking on the feminist front, but it was interesting to hear about how the idea for the video had developed: Krishan’s explained that the lyrics of of the song were intended to mock one womanising friend’s tales of the IC, which made me a little more comfortable with it. There’s all sorts of interesting discussions about viral marketing and student ownership of university spaces triggered by this video, and it was interesting that Krishan had been accused of developing it in partnership with the University – he assured us that he had been avoiding staff during the filming!

Next, Phil and I presented the findings of my dissertation, and I took everyone on a tour of the building ‘through students’ eyes’: specifically focusing on how individual areas in the IC can be meaningful to individual students. I had 30 minutes, but overcompensated for touring 40 researchers / librarians around the building, and only took 15, so we had time for some interesting discussion afterwards.

After lunch, Matthew Cheeseman, the convenor of the event, talked about his Folklore PhD looking at students in Higher Education. He talked about how the nighttime economy – the economy of bars, clubs and alcohol in which mainstream students participate – fitted with the idea of a 24 hour library. I have enjoyed his work a lot, and would recommend checking out his 2008 paper – The impact of a 24 hour library on the student experience at Sheffield.

Finally, IC Manager Alex Hunt wrapped up the event with some tips on managing a facility like the IC. One of my favourite facts from her is that cleaning a 24 hour library is more like cleaning an international airport than cleaning a library – it’s never shut, and you’re always having to clean around the people!

It was a good event, and I particularly enjoyed the range of perspectives from the speakers – from Kath’s focus on the development of the building, to Krishan’s personal student experience, to my relatively study-focused findings on how students used the building, to Matthew’s understanding of the IC as a social phenomenon, through to Alex’s experiences of running it. The event really emphasised to me the different views of the Information Commons (and libraries in general) we have, and how much we can learn from stopping and thinking about these facilities from the perspectives of other stakeholders and users. A big thanks to Matthew for organising the event!

Note: Photographs are views of the IC from one of the higher floors, and of the CILASS space within the IC.


Libraries and the student experience

August 5th, 2009

The SRHE (Society for Research into Higher Education) Student Experience Network is running an event at the Information Commons (IC) on September 10th entitled 24/7: The Life of University 24-hour Libraries.

I’m coordinating two sessions at the event. The first is a formal presentation, alongside my dissertation supervisor, Professor Philippa Levy, talking about my dissertation on the IC. The second is a tour of the library “through students’ eyes” replicating and commenting on some of the tours students gave me of the IC in my research. This will provide an introduction to the IC for those who haven’t seen it before, alongside actual student experiences of the IC: which ties in quite nicely with the focus of the network!

Places are free, although they’re limited and I’m not sure what the rate of uptake is so far. You can find out more, and register for a place, by contacting Matthew Cheeseman on [email protected]. Matthew is the coordinator of the event, and has produced some fascinating ethnographic work on the IC from his position as a folklorist, which has been really valuable in my own ethnographic approach to learning about students’ use of the building.

Note: photo is an old one from my visit to Sheffield as a prospective student. I need to take some more photos of the place now I’m studying it!


Graduation and LILAC Conference Report

August 2nd, 2009

Katie in graduation robes and floppy hatJust a couple of pieces of news to share. The first is rather self-evident, given the photograph accompanying this entry: I graduated from my PhD! It was a lovely day. I have decided I like the floppy PhD graduation hats much better than mortarboards, they are so much easier to keep on your head. My parents visited and took me for a fancy meal to celebrate. It’s rather strange to be officially receiving my doctorate as I write up my dissertation for the MA, and I’m sure I’ve confused lots of people “You’re graduating from a PhD? I thought you were doing an MA?!”. Still, I think this slight career path adjustment been the right choice for me.

The other news is that the conference report myself and the other sponsored students at LILAC put together has been published in the Journal of Information Literacy. The report centres around the key themes of the conference, and you can see my handiwork under the ‘Supporting Research’ theme, one of my favourite topics. The report also features a photo of me in party frock. I’m obviously having a photogenic month!


Staff interviews and other dissertation activity

July 4th, 2009

This week I have been conducting interviews with staff at the university, in order to construct a Theory of Change for the Information Commons project. In simple terms, this is a model of the expected outcomes for the project, and the steps that were taken by those involved to achieve those outcomes. The model will be compared with my student data to see which outcomes I have found evidence for, and where inconsistencies lie.

The Information Commons is a beautiful building, if relentlessly modern. I’ve posted pictures of the outside before, but here’s one of the interior, which I used as a probe in the student interviews. I might go round and take some pictures myself soon, as empty out-of-term building means no consent forms. The varying levels of use of the IC have impacted on my project in several ways. I had to conduct my student interviews during my coursework period, as exams were approaching, and getting students to give me a tour of the IC would have been unworkable at its peak use. Still, it put me ahead of the game, which I’m not complaining about that now.

When I first started this project I was more focused on the student part of my project than the staff aspect, but over the last week I’ve really loved doing the staff interviews and finding out about how the IC was put together. I was astonished to find out that it was in planning back in 1998 when I first came to the university as an undergraduate! My favourite bit is seeing how staff use some of the ideas and interests I’ve had in the MA in their jobs at senior levels. The opportunity to get involved in projects like the IC is something I’d love, and it’s made me even more enthusiastic about a career in academic libraries. I just need to find a job now!

Note: Photo was taken by Flickr user paolomargari and used here under Creative Commons licence.


Jobs.ac.uk profiles Learning and Teaching Librarian

February 21st, 2009

Just a quick post because I haven’t seen this anywhere else, to say Jobs.ac.uk is featuring a profile of Katherine Reedy, Learning and Teaching Librarian from the Open University. I think this a really good example of a job where librarianship has changed a lot, with the Open University catering so heavily for distance learners. It sounds like just the kind of job I’d love to do, and I’m pleased she mentioned LILAC – it’s given me another positive view on attending.

I was actually quite startled to find out that a lot of the alumni who came to our recent careers’ evening had started applying for jobs around this time of year, so I’m checking job sites a bit more thoughtfully at this stage. However, it’s important to be realistic about how far I can travel from Nottingham, and while a couple of jobs I’d love are kicking around, there’s been nothing in the right region so far.


Feature on RLUK Conference in CILIP Update

January 30th, 2009

As a second step in my campaign for media dominance, I’m mentioned in an article in this month’s (the January / February issue) of CILIP’s Library and Information Update. Hello to anyone who’s found their way here from the article – it’s on the RLUK (Research Libraries UK) Conference I attended back in October 2008 and here are the posts from the conference mentioned in the article.

Just to avoid / add to the confusion, the article’s got a teensy error in it: I’m actually a student with a PhD, rather than a PhD student – I’m currently studying for the MA in Librarianship at Sheffield, and my PhD was in Learning Sciences at Nottingham University. Still, nice that Update were so interested in our experiences as student attendees at the conference, and I hope this is a positive sign for RLUK continuing to offer student places at their future events.


Visits to Sheffield Hallam and Leeds University Libraries

December 4th, 2008

I’ve been on a lot of library visits since I’ve started the MA, and have managed to fall behind a little on my updates, although I’ve still continued my recording habits everywhere – I’m sure there’s an ethnographic study on ‘the blogger in the wild’ waiting to happen here, writing notes and getting left behind on tours while photographing furiously. One interesting trip was to a couple of public libraries in Sheffield, but I’m skipping forward for now to the two academic libraries we visited, Sheffield Hallam University’s Adsetts Centre, and the Brotherton and the Edward Boyle Libraries at Leeds University.

The Brotherton Library is a beautiful old building, and one I had the opportunity to wander round at the RLUK Conference. I haven’t included any images of the Brotherton library, partly as they didn’t turn out very well, and there’s plenty of images available on the Internet which give a much better impression of this beautiful building. However, it’s also partly because I wanted to focus on the other two libraries.

The Adsetts Centre – pictured to the top right – was one of the first of a new line of learning centres, built in 1996. The Edward Boyle – pictured to the left – was built in 1975. The two share a common feature – the library atrium. I’m familiar with this architectural feature from Essex and from the Sheffield Information Commons with its good sides – letting natural light penetrate the darkest library depths – and its bad sides – mainly students dropping things down. Unlike both of these libraries, however, the Adsetts Centre and the Edward Boyle also have open floors, and, as visible in both photographs, it means that it is near impossible to zone different types of study area for groups and individuals.

I’ve been reading Lorcan Dempsey’s Recombinant Library paper for my collection management essay, and it emphasised something I’m quite interested in – the recent emphasis on library social space as a consequence of the increase in electronic resources, the need to balance the social and individual study aspects of the library. Such considerations are obviously affecting both these libraries. The Adsetts, while revolutionary in its day for its technological resources, has recently had to build an extension to allow social study spaces without drowning the library in noise, and the Edward Boyle has had to grab social space where it can, and where the noise is least likely to filter through to quiet areas.

Whenever we build a new library, it is always a gamble, and perhaps the library world just has to face up to the fact that the kinds of space required aren’t predictable. The Adsetts was revolutionary in its time, built to overcome the difficulties of space introduced by technologies, but it has still required reworking. The Edward Boyle is now in line for a complete rebuild. Both these visits made me wonder what the space I’d be working in by the end of my career would look like. It’s possible that I’ll be in a current building like Sheffield’s Information Commons or Leicester’s rebuilt David Wilson Library desperately trying to reconfigure it to fit new styles of working! I know that new buildings are designed to be as reconfigurable as possible, but these visits made me wonder if that’s really a pipe dream.


RLUK Conference: Part four – Future of Librarianship

November 8th, 2008

The final theme was the future of librarianship, and this covered two main aspects – the need for leaders of the future, and the research library-specific consideration of how librarians’ roles might change.

There were two talks on leadership. The first came from Alistair Work, and mainly focused on how individuals react when the moment to show leadership arises. He also asked an interesting question – given that long-term professionals tend to develop certain styles of thinking, with associated neural changes, what does a librarian’s brain look like? For me, an equally interesting question was whether a newly qualified librarian is going to end up with a similar brain to the librarians in charge today, and what, if any, differences there are between the current cohort of library school students and those of a few decades ago. In addition, Sheila Corrall, my Head of Department presented an evaluation of the Leading Modern Public Libraries programme – it seems well worth a look for those interested in library leadership across the sectors.

The other main theme was the emergence of new types of librarian role in research libraries. Often when speakers talk about the changing role of librarians it is simply a matter of integrating new technologies into old posts; this was about how changes from technologies might create entirely new posts. For example, with the advent of open access, researchers will need librarians to manage internally produced repositories of publications, and even data. In research libraries it seemed like librarians were being encouraged to move away from liaison roles to the support of researchers’ information needs, and with my background in research this certainly sounds like an exciting opportunity!

So, that’s the end of my thoughts on the RLUK conference. There’s a bunch of stuff about the course and visits backed up to talk about, but that will have to wait until my next update!


RLUK Conference: Part three – Digitisation

November 6th, 2008

Another theme of the conference was digitisation, and as one of my main interests is in the use of technology in libraries both of the parallel sessions I attended focused on this theme. Alice Prochaska from Yale University spoke to the whole conference about the opportunity for libraries to exploit their special collections as a “unique and distinctive” resource in the information age. The major question to be asked in doing this, however, was “how do we prioritise our digitisation programmes?” and several speakers over the course of the conference gave their opinions.

A session themed around OCLC’s Shifting Gears paper, led by John MacColl, argued for mass digitisation – getting as much ‘out there’ as possible so that collections could be sifted through by researchers rather than librarians. A number of strategies were put forward for this – from ‘scan on demand’ to simple ‘scan the first one and keep going’ strategies. However, researchers still have to find the digitised information. One issue identified in the following JISC / RLUK session was that collections tend to be available through individual portals, and designing usability and interoperability into these has not been a priority. The other, recurring throughout the conference was whether to add metadata at the collection level, at the level of items, and whether user tagging could substitute for / add to metadata added by librarians – I’m a fan of the tagging route, but it was interesting to see the range of (passionate) opinions on whether it was a good idea!

Again collaboration rose as a core theme, with the collaboration between JISC, JSTOR and the pamphlet owners on the 19th century pamphlet collection an interesting example – JSTOR provide the infrastructure for storing / accessing the collection. The difficulties (and opportunities!) of working with commercial partners were something I hadn’t seen spelled out in concrete terms before, and again the OCLC Good Terms report on such collaborations seems like a useful resource.

Finally, and particularly up my street, the difficulty of storing born digital information was considered. At RLUK the focus was very much on how to store websites / pages, and whether regulatory backing could be achieved to allow this to happen. This discussion came up again recently for me in the context of Game City where the National Videogame Archive was launched. Videogames can be ‘born digital’ but they are associated with physical media, such as cartridges, and other physical materials such as instruction booklet and inserts. Digitisation of materials sounded like such a simple concept before I started digging!


RLUK Conference: Part two – Funding

November 1st, 2008

It seemed inevitable that the credit crunch would crop up at some point during the conference – it seems to be everywhere at the moment – and Sir Drummond Bone launched straight in. He predicted less funding in the pot, and the responses research libraries would have to make to this, such as finding funding elsewhere. In what might have been good news for the majority he predicted that major financial changes wouldn’t hit until 2010, although as I’ll be launching myself at the job market in late 2009 it could have been better news for me!

What hadn’t really entered my radar is what a big effect small changes in government have on funding research. Apparently Gordon Brown was a big supporter of research funding as chancellor, and his move to PM may not be great news for funding. Less surprisingly, a complete government change is likely to make waves. The Conservatives are apparently enthusiastic about evidence-based practice, but whether this would translate to cash flow is debatable. I won’t be voting based upon these considerations, but it was interesting to think about the impact of the political climate on funding priorities at a range of different levels.

The big issue for RLUK and funding was, however, the move from the RAE (Research Assessment Exercise) to the REF (Research Excellence Framework). As a PhD student I was highly aware of the effect of the RAE on departments. This was notable among my graduating peers looking for employment in university departments, and the emphasis placed on publications in staff recruitment as the 2008 RAE approached. The REF is planned to have a major bibliometric component to it: using staff publication citations to assess quality. On the one hand removing the administrative burden of the RAE on higher education sounds promising. On the other, part of me baulks at the idea of assessing departments in this way, particularly as it has not yet been decided whether staff can take their publications with them when they move jobs, which would preserve the same job market issues.

Stephen Pinfield’s comments about the REF, and its trial at the University of Nottingham were particularly relevant to me, as I was both PhD student and library assistant at Nottingham, and know the organisation well. In addition, Alison Weightman’s presentation on internal peer review for developing research quality at Cardiff University was also intriguing. While I was a PhD student informal peer review – commenting on work and reading through papers – was a common process among students and some staff. However, it would certainly be beneficial to officially recognise these efforts. The idea of the library / information service acting as a facilitator or this process also appealed to me: the potential for a well thought-out and centrally coordinated peer review process to encourage interdisciplinary research seemed high. As Alison Weightman pointed out, better publications are possible with internal peer review, better publications lead to more funding in a bibliometric model, and this is a great example of how the library can work together with researchers for the good of the institution as a whole.

As well as collaborating with researchers, however, the library might also need to procure more funding for their own work. One particular need for funding for libraries explored during the conference was for the digitisation of special collections. Presenters discussed ways in which the library could partner with institutions like JISC or corporate partners such as Google to support digitisation projects, as I will discuss on the next entry, on digitisation.