Photo of Katie Fraser with CILIP Blogger Button

www.chuukaku.com

Katie Fraser's blog and website

I'm an academic librarian, working in the UK Higher Educational sector, supporting academics and students. Prior to this, I was a researcher, working with social and learning technologies.

My interests include the application of all kinds of technology, research support in libraries, learning spaces (my Librarianship dissertation studied an Information Commons project), evidence-based practice and the professional development of library and information workers.

You can find out more about more about me from the links to the left.



CPD23: My professional development and blogging

June 23rd, 2011

Window in Conwy Castle

Window in Conwy Castle: insert some kind of 'seeing the light' professional development metaphor here.

I’m participating in the ‘23 Things for Professional Development‘ programme at the moment: a series of online challenges to help improve professional development, particularly aimed at information professionals. It’s one of an increasing number of ’23 Things’ initiatives of the same ilk. I believe the first one had 23, and the number defines the meme.

My task for week one is to blog. This blog has existed, on two different platforms now, since November 2007. I started it as a graduate trainee, because I was looking round for blogs of graduate trainees who’d started working in libraries and gone on to library school. I couldn’t find any at the time, so I thought I’d start one. Here I am, nearly four years later, and the blog has accompanied me all the way through:

  • my graduate traineeship
  • my MA Librarianship
  • my first professional position
  • my first permanent professional position
  • my (submitted but not yet accepted) chartership application

There’s probably an exercise to be done compiling some tag clouds to see how my focus has changed in all that time.

So, blogging certainly isn’t new to me, and nor are several of the other social media activities I’ll be reviewing in this programme. However, having used something doesn’t necessarily make one an expert, and I always find it valuable to review what I’m doing. Furthermore, keeping sites like this blog up-to-date doesn’t just happen, and I’m looking forward to having an activity to focus my reflection now that I’m not actively working with my chartership portfolio.

The task asks me to think about where my career is now, and where I’d like it to go. I’ve been really lucky to get the kind of job I wanted pretty quickly in my career: I’m working as a professional liaison librarian in an academic library, exactly the kind of higher educational research environment I hoped to support. However, at the moment I’m working in a part-time (0.5 FTE) post. This isn’t through choice, and I’d love the extra experience (and, I won’t lie, money) associated with more working hours. Keeping up with my continuing professional development – attending events, blogging, joining my local UC&R committee – is something I enjoy doing with my free time, but I also hope it will help me find full-time (or near full-time) work someday in the future, or at least when the financial climate improves.


Pancakes and Mash: Exposing your data, institutional mashing and local affordable CPD

March 14th, 2011

Mashed Library Lanyard

Genuinely the coolest lanyard I've seen at a conference: it had the programme, wireless internet log-in, campus map, a QR code for the updated programme on the event wiki and a barcode giving access to the university library.

On Tuesday last week I went to my third (and the eighth overall) Mashed Library event at the University of Lincoln. It probably goes without re-saying that I love these events: both as an opportunity to expand my knowledge of what can be done with technologies in libraries and as a chance to network and swap ideas with like-minded information professionals.

Pancakes and Mash (named as it fell on Shrove Tuesday) kicked off with an opening keynote from Gary Green from Voices for the Library, talking about the role of social media and data in his team’s project to save public libraries in the UK. I won’t go into much detail here, but please do go and check out the website and at least read their guide to 10 things you need to know about library closures / campaigns.

This Mashed Library I wasn’t aiming to extend my techie skills, but instead focused on learning more about the kinds of events and projects others were using tech to support. Exposing your data with Nick Jackson and Alex Bilbie from Project Jerome was a great introduction to the kinds of challenges libraries face in using data. Key learning points from this session for me:

  • Cultural change is required to truly seize open data in libraries: asking what companies will allow you to do with data when taking on new software and services
  • Licensing of data is immensely complex, but it is worth trying to negotiate changes or exceptions to terms and conditions
  • It’s easy to substitute data you’re not allowed to use (e.g. bought-in catalogue records) for data you can use (e.g. by matching data by ISBNs)
  • It’s not unusual to find obtaining rights to use data which belongs to your own institution as complicated as using external data.

After lunch, I then went to see Alison McNab talking about De Montfort University Library’s Mash at Lunchtime events – see their blog at http://librarymashups.our.dmu.ac.uk/. Essentially this is a platform DMU is using to share knowledge about technology in libraries internally (within library and across the institution) and represents an interesting model for developing a technologically aware community. This was followed by an interesting chat led by Stephanie Taylor about the ways in which librarians and geeks can work together: although it soon grew clear that library-geeks talking to computer-geeks was a better analogy, as most of the communication challenges were two way!

University of Lincoln Great Central Warehouse Library interior

Shot of the University of Lincoln Great Central Warehouse Library interior.

To finish, a few of us went to have a look around the interior of the Great Central Warehouse Library of the University of Lincoln. Rather appropriately for a Mashed Library event the architecture is a beautiful combination of old and new, with modern glass panels in amongst the old brickwork, and there’s some ambitious use of new technologies like information screens to convey library information and get feedback. Also on the techie side, I have to say that this conference was the best I’ve ever attended for wireless internet access and availability of power points for charging laptops: good work Lincoln and the organisers!

This event was great fun and has yet again extended my knowledge of what libraries can do with data and information. However, one thing that was discussed both at the (un)conference and on the associated Twitter feed, was that many of those attending weren’t funded by work (in my case a combination of different reasons meant I didn’t feel it was appropriate to ask). I encountered mixed feelings about this: the Mashed Library events in general always seem affordable for those living locally, which is great, but it’s also a shame that for most of us this kind of developmental work just isn’t central to our job descriptions. In tough economic times, however, perhaps that’s inevitable.


On blogging

August 12th, 2010

Screenshot of the blogs where I contribute

Screenshot of the blogs where I contribute

I currently contribute to two public blogs: the University of Leicester library blog, where I work, and this one. This one has been rather neglected since I started blogging all my professional development events over at uollibrary, with the exception of my recent contribution to the Library Day in the Life project. As events are one of the major points of focus of this blog I’ve not been driven to post here so much.

However, in my chartership plan I’ve indicated that blogging is one way I’d reflect upon my development. Why hadn’t this blog become a place of reflection? I’ve realised that I’d grown out of touch with blogs. I’ve been using Twitter quite heavily for some time, and I’d stopped using my feed reader and was relying on Twitter to point me towards blog posts of interest. About once every two months I’d visit my Protopage site and feel guilty that I hadn’t read anything. I’d try to catch up, but always felt I’d missed the conversation.

So I’ve made an effort to rejoin the conversation, by changing the way I read blogs. When blogs first came to my attention I preferred using a page-based feed reader, but then I was looking at blogs for entertainment, not professional development, and didn’t want to keep track of what I had and hadn’t read. But for my professional development it’s nice to be prompted to keep up-to-date, and encouraged to discuss and reflect. So I’ve switched to Google Reader, which keeps track of how many posts I have and haven’t read, and encourages me to keep up-to-date.

And lo and behold, three days later, here I am writing a blog on the process. Because it turns out that having read others reflecting on what they do prompts me to think about what I do. And reading others thoughts day-to-day prompts that far more than trawling through a backlog. Plus (for bonus points) Google Reader is really easy to access from my Android phone on the train, meaning it’s easier to keep up-to-date too!

From a wider perspective, I think it’s really interesting how changing the tool I use to do something really changes how I see it. I’m going to see if I can apply this elsewhere. Next step: changing the format of my presentations for teaching… and I promise to blog on how that goes too!


Library Day in the Life — Day 1 — 26/07/10

August 2nd, 2010

Victoria Park, Leicester

Victoria Park, which sits behind the University.

This is my second set of posts as part of the Library Day in the Life project, although it’s the fifth round of the project as a whole, which aims to record typical (and atypical) days of library workers around the world. You can find all of my posts within this project under the librarydayinthelife tag. For those new to this blog, I am an academic librarian, providing scientific subject support at a UK university.

I was only in the library on Monday and Tuesday this week. My current post is usually part-time, working Tuesdays, Wednesdays and Friday mornings, but this week I swapped Wednesday for Monday and ended up taking Friday morning off to give myself a short break. This crammed a lot of activities into two days!

My first activity on Monday was attending the Web 2.0 forum – a group of librarians, researchers, student support, educational technologists etc. who meet up to discuss web 2.0 and its use in the university. I’ve never been before as I’m rarely in work on Monday mornings, so it was an interesting experience, although attendance was low because of the summer break. There was lots of discussion of e-books – both in terms of e-book readers and support for e-books provided by the library – and also mobile web access to university resources. Lots to be thinking about!

When I got back to the office I finished checking my email and started addressing a query from a member of academic staff about obtaining some topographical maps of Iceland: they were out-of-print, but he’d heard they might be obtained from the British Library. A quick visit to our Document Supply department across the office established we weren’t quite sure of the details, so I ended up contacting British Library customer service, who told me it might be possible to obtain something through the imaging service rather than the document supply service, but that it was best to contact the Map Library directly for details.

A member of staff from our Student Development team contacted me via Twitter to ask if I’d be interested in joining the new dissertation wiki she’d set up. I’ve got a user account on at least five different wiki sites, so I spent a few minutes researching my own account details for the right one, and then sent a request to join.

This was followed  by a meeting of the team redesigning the library website. Next academic year the library is in line to move its website onto the University’s new content management system: this project is looking at making some changes to the website for the upcoming academic year, and then will move on to the redesign as a whole in collaboration with the web team. I had to quickly finalise my choices of interesting library site designs to take to the meeting.

In the meeting we had a productive conversation about the strengths and weaknesses of the sites we’d brought, and ended up with a task to put together some suggested layouts for our new pages for next year. In addition, I need to learn a bit more about Google Analytics, which the library systems team have set up on the current webpages, to help interpret our usage statistics.

Tomorrow: the map query, part 2!


Mashed Library Liverpool

June 12th, 2010

This post was originally written by me and posted on the University of Leicester library blog at http://uollibraryblog.wordpress.com/2010/07/12/mashed-library-liverpool/. It is replicated here to preserve this blog as a central record of my professional development.

Liver and Mash, Parr Street Studios, Liverpool

Photograph of Liver and Mash, used under Creative Commons licence, courtesy of http://www.flickr.com/photos/rbainfo

I went to my first Mashed Library event, Mash Oop North, in Huddersfield in July 2009, had a fantastic time, and was pleased to go back to Liver and Mash in Liverpool in May this year. The Mashed Library events unfold in a relatively informal unconference format, with lots of discussion of ideas and ways of quickly and easily implementing mash-ups in library and information services.

This post won’t be so much a reflection on the event as a collection of tools and ideas which I found inspiring, and hope to come back to over time. Hopefully there’ll be something to inspire others too.

Liver and Mash started with an OCLC Mashathon, a workshop that OCLC have run around the world looking at how OCLC services can be used in mash-ups to create new uses for data. Karen Coombs from OCLC has blogged a little about the Mashathon here. OCLC offer a wide range of services and resources, here are a couple which caught my eye:

  • The Worldcat Basic API is available free for up to 1,000 queries a day (assuming non-commercial use) and can return a list of books held in OCLC’s comprehensive Worldcat Catalogue from a query. The list is returned in RSS or Atom format, and can be formatted by a number of standard citation guidelines. I’d be wary of using it long-term on an academic library site with the query limit, but there are further options available to those subscribing to OCLC services.

Unfortunately, we were lacking a reliable wireless signal on the day, so weren’t able to develop much on site. The second day, however, moved on to a wider variety of applications, so I was able to take notes and experiment later. Again, here’s a selected few:

  • Tony Hirst from the Open University spoke about gathering data on use of library websites (e.g. via Google Analytics), and segmenting users into groups by types of behaviour. Gathering behavioural data definitely sounds like something I’ll need to think about in our forthcoming redesign of the library website as part of the team moving the site to the University’s new content management system, Plone.
  • Julian Cheal from the University of Bath, demonstrated some ways of using RFID. I’ve long had a bee in my bonnet about the limited uses (issue and return) we have for RFID in libraries considering we’re one of the biggest users of the technology, and it was interesting to see demonstrations of library cards generating prompts and information as users entered the library or carried out library-related activities.
  • Lastly, John McKerrell talked about using maps in mash-ups. Maps are something I’ve seen used quite a lot on library websites, but only occasionally do these services go far beyond embedding Google Maps. Services which particularly stood out were Mapstraction - which allows web developers to switch quickly and easily between different map services, Get Lat Lon – which is a quick and easy way of finding latitude and longitude values for a given location, and OpenStreetMap – a free, collaboratively-edited map.

While I’ve not jumped in and used any of these services straight away, both the Mashed Library events I’ve been to have really opened my eyes to the wide variety of options available to me for using and integrating data on the web. You may see a few of these services turning up on the library website as we get further down the line with the Plone rollout! To finish the post, here’s a video of Liver and Mash, which I think catches the atmosphere and creativity of the event pretty well: YouTube video of Mashed Library Liverpool.


Google Wave: exploring new technology

November 22nd, 2009

Well, as I’m in my first professional post I’m starting the process of chartership with CILIP. I’ve stumped up my £50 to register, and now have 6 months to compose and submit my chartership plan. It’s still not fully formed as yet, but one of my aims will be to maintain my knowledge and awareness of new technologies (something which I try to do anyway, but it’s nice to acknowledge and record). One such technology is no doubt Google Wave, and as my invitation arrived a couple of weeks ago I thought I’d record my first thoughts.

First up, who thought Google Wave was a social networking tool? Well, me, for one, but it turns out I was wrong. When you’ve added someone to your list of contacts they’re not prompted to add you. It’s more like an email system with a contacts list. In fact, if you watch any of Google’s explanations of ‘what Wave is’ then you’ll find they’re pretty keen to tell you it’s like email too. It took me a while to work out what Google meant here, but I think what they mean is it’s like a step forward from Gmail… I haven’t been able to see the links between Wave and Outlook without going via Gmail myself.

There’s various information out there on the web. Most people I’ve spoken to have been directed towards and immediately put off the 120 minute launch video. Like me, you may be relieved to discover there’s an 8 minute Google Wave video that isn’t directed towards developers. This is a pretty good overview of what Google would like Wave to do, but it isn’t yet a guide to what it does. Currently, for me, it’s been a bunch of email conversations in which I discuss what on earth Wave is, and one big public collaboratively edited conversation in which even librarians are struggling to organise themselves into alphabetical order while everything goes slowly.

So, do I like it? Well, currently that’s an emphatic ‘no’, but if you’d asked me about Twitter when I first signed up I might have said the same thing. I think, and this isn’t the most original thought on Wave I’ve had, that it lacks critical mass. If Google really are developing something to replace email then it needs to be available to everyone. What’s the point in trying to arrange a barbeque through Wave if only two people I know have invites? Furthermore, half the functions Google would like it to have they’re kind of waiting for someone to develop (that’s what the 120 minute video’s about). It’s interesting to see what it does currently, but I think I’m going to have to withhold judgement until the critical mass of people and apps is reached. If it ever is.

Note: tenuous photographic connection: Google Wave / sea. Taken on holiday at Gower this year.


Fish gotta swim, birds gotta fly, librarians gotta charter?

July 22nd, 2009

There was an interesting conversation happening on Twitter this week about whether or not to charter. I understand completely that many people feel rather disenfranchised from CILIP, and don’t feel like they get their money’s worth from the organisation. Chartership, similarly, is an aid to professional development, but not the only way to expand ones knowledge and self-awareness (and I’m sure there are some who (whisper it) cannot be bothered… although I’ve never met any self-proclaimed non-bother-ers).

My background is in psychology, and there a completely different conversation is happening: whether the unchartered should even be allowed to call themselves psychologists. It is understandable that people are more worried about ensuring a certain level of training from someone playing with their minds than someone fetching them a book. As Joeyanne Libraryanne pointed out the equivalent conversation in librarianship is whether a qualification is needed at all. However, isn’t the whole point of calling us a profession to point out that librarians do more than just fetch books? I really hope we do, as I get bored of fetching books quite quickly.

For me, CILIP membership and chartership is a complete no-brainer. I have been indoctrinated somewhere along the line to believe that professional organisations are a good thing and CILIP does seem to have given back to me for everything I’ve put in. I’m a CILIP blogger, which has given me incentive to keep on blogging, I’ve been sponsored to attend the Mashed Library Conference via CILIP, and I’m a member of the CDG Yorkshire and Humberside committee where I’ve helped organise events which gave me experience and information. I even read the Gazette and Update on the train. Oh yes, I’m one of those.

For me, the process of chartership is the unimportant part of the equation. I’ve not gone through it, and the stories I’ve heard indicate that it may not be the most well-developed programme in the world. But idealistically, the idea of chartership is important to me. If librarians really are a profession – if there’s some benefit to shared training and continuing professional development – then we need to have a chartership process to reflect and validate our professional activities. My thinly veiled opinion is that there is a benefit. Now, how do we make that benefit more evident, CILIP?

Note: photograph shows view across the lake, University Park, University of Nottingham.


Mashed Library: Unconference Thoughts

July 10th, 2009

As well as commenting on the more formal learning I took from Mash Oop North, explored in my blog posts on the opening sessions I also wanted to take time to comment more generally on the unconference.

I was funded to attend Mashed Library by CILIP Yorkshire and Humberside – I’m writing a report for their newsletter in ‘payment’ and because I was travelling from Nottingham rather than Sheffield, where I study, they generously offered to put me up in a hotel before the event to allow me to avoid a super-early start.

I’m really glad I got to go to the event early as the Monday night getting-to-know-you meal and drinks were invaluable in finding my feet and getting to know some delegates beforehand. I commented on my previous posts that Twitter was useful in following ideas being generated and discussed elsewhere in the event itself, but the pre-show was great in that I got to meet up with people who I knew from Twitter beforehand. It was great to put people to IDs / pictures of faces, and I found a few more interesting people to follow as well. I’ve always tended to arrive at events like this on the day, and I think I might actually arrive early wherever possible in the future, as it really helped me settle in.

The conference was brilliantly organised: not only were we asked to indicate our own experience and interests beforehand, but we also got to vote on pizza toppings for the lunch, and influence which of the opening sessions ran parallel to each other. I missed the Yahoo! Pipes session, as it ran opposite one my choices, but fellow-Twitterer @spiky7 and I had a play with it in the afternoon and created an exciting tool for stalking conference organiser Dave Pattern. Unfortunately we had to edit out his #mashlib09 tweets as they overwhelmed the timeline!

If you’re interested in learning more about Mashed Library then it’s well worth visiting the Mash Oop North blog, where there should be further updates on the event. Next year’s event will take place in Birmingham, entitled Middle Mash, and I’d recommend attending if you can find a place – this year’s sold out with speed!

Note: the picture shows the Ikea rat on display at the Rat and Ratchet, which we called into on Monday night. I have the exact same toy rat, so he made me feel right at home.


Mashed Library: Opening Sessions II

July 10th, 2009

The second session I attended at Mash Oop North was by Brendan Dawes who “does things with data” as he described it, creating playful and interactive visualisations. The major message, for me, in his talk, was how much more creative we could be with the way we represent data in libraries. The OPAC tends to be quite serious and workmanlike, and, sure, usability is important. But what about encouraging playful and creative exploration of information? Maybe libraries need to learn a lesson from Donald Norman’s Emotional Design where he realised that his focus on usability in his earlier works could divert attention from the kind of design which we fall in love with. There’s a more obvious place for playfulness in public than academic libraries, but a more ludic approach might be a good way to engage students and encourage them to explore library services in the early stages of their university careers.

The final formal session of the day was perhaps the most practically useful for me, a whistlestop tour through applications by Mike Ellis. He particularly focused on applications which could be used to ‘scrape’ data from webpages which aren’t formally set up for data sharing through RSS feeds or APIs. I must admit to getting a little lost in this session, joined by a few others in the Twitter chat, but Mike came to the rescue by putting all the information down in a blog post on scraping, scripting and hacking which I’ll definitely be revisiting.

The nice thing about being at a techie conference was that lots of people were using Twitter, and so I got to experience bits and pieces of the other talks by following along on the #mashlib09 hashtag on my borrowed-for-the-day iPod Touch. More on Twitter to follow in my other thoughts on the conference.

Note: photo features obligatory white-blood-cell-in-transit-to-conference shot. The white blood cell team did quite well at fending off conference lurgy.


Mashed Library: Opening Sessions I

July 10th, 2009

This week I attended the Mashed Libraries event Mash Oop North. This is an unconference (informal conference) event looking at the use of mash-ups in libraries. I’ve put together a few posts on the day, and in the first two I’m concentrating on the opening sessions, as these were the most information-rich parts of the event.

My first opening session was Dave Pattern and Iman Moradi talking about “Making data work harder”. The simplest way to sum Dave’s section up was that it was about libraries doing an Amazon – harnessing library usage data to enhance the user experience. There were lots of great examples of how this could enhance user activities. I was also provoked to wonder whether there were opportunities for libraries to go beyond some of these more commercial models of data to create more library-specific data usage. Free provision of resources which adds a whole new angle to features like book suggestion, and there’s some aspects of library usage – such as renewals and repeat borrowing of books – which don’t feature in the commercial sphere.

Dave’s thoughts were followed by a section from Iman about design in libraries. I had a brief chat with Iman later in the day about ethnography in libraries, and his comments about how libraries might capture information about using the library from students before they leave – almost a form of student-focused knowledge management – were thought-provoking. It resonated with some of the intentions of my dissertation, although my work is focused on harnessing that knowledge for institutional rather than community learning.

Note: Picture shows the deluge Mashed Library was treated to at lunchtime. The misty effect in the background is genuinely caused by sheer weight of water.